Activity details

01.11.2017-31.12.2017 Western Balkans

National Workshops on Public Employment Services Benchlearning

The Regional Cooperation Council’s (RCC) Employments and Social Affairs Platform (ESAP) is organizing a series of 12 workshops, two per each of the Western Balkans six economies, on Public Employment Services (PES) benchlearning, with a kick-off seminar in Pristina on 1 November 2017.

The workshops will be executed in two parts: Self-assessment of Public Employment Services and External assessment process. 

The first part referring to PES self-assessment will focus on benchlearning evaluation in crucial areas and aspects of PES performance, including strategic performance management, design of operational processes, sustainable activation and management of transitions, relations with employers, evidence-based design and implementation of PES services, management of partnerships and stakeholders and allocation of PES resources.

The second part, PES external assessment or field visits, will take place after the completion of the PES self-assessment and will involve several peers from other PES offices, the RCC and the national experts as joint assessors to discuss on results of self-assessment and to analyse the work of the national PES as well as the local and regional offices, in order to gain better understanding of the situation on the ground, share experiences and good practices and identify room for improvement.

The ESAP is a regional 1.5 million EUR project financed by the EU and implemented by the RCC. It began its implementation in March 2016 and will last until March 2019. The main beneficiaries of the project are the ministries of labour and social affairs and the public employment services of the six Western Balkan economies.