Q19 How did the roaming free regime impact your business operations within the Western Balkans?
Economy	Total		Reduced cost of business operations	Eased communication with partners in the region	Had no impact at all	I am not aware of any roaming free regime
	N	%
Balkan Barometer 2024
Region	1200	100	16	31	43	10
Albania	200	17	14	23	53	12
Bosnia and Herzegovina	200	17	22	41	32	5
Croatia	n/a	n/a	n/a	n/a	n/a	n/a
Kosovo*	200	17	16	41	17	27
North Macedonia	200	17	17	27	52	5
Montenegro	200	17	12	28	56	5
Serbia	200	17	19	26	50	6
Balkan Barometer 2023
Region	1211	100	16	34	44	5
Albania	200	13	15	41	41	3
Bosnia and Herzegovina	200	18	11	45	33	11
Croatia	n/a	n/a	n/a	n/a	n/a	n/a
Kosovo*	210	7	58	37	5	1
North Macedonia	200	11	9	36	52	3
Montenegro	200	5	18	30	45	7
Serbia	201	45	12	28	55	5

 

C19 How would you rate the impact the Regional Roaming Agreement have in your business operations?
Economy	Total		Positive	Somewhat positive	No impact at all	Higher positive effect is expected a few months after Roam Like At Home regime is introduced in the region	Higher positive effect is expected with substantial reduction of roaming charges between WB6 and EU	I am not aware of any Regional Roaming Agreement	DK/refuse
	Mean	N
Balkan Barometer 2022
Region	1203	100	21	22	38	7	3	10	0
Albania	200	13	32	30	24	7	3	6	0
Bosnia and Herzegovina	200	18	30	25	27	4	2	11	0
Croatia	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a
Kosovo*	200	7	15	48	27	4	0	5	0
North Macedonia	202	11	24	15	36	7	5	13	0
Montenegro	200	5	26	18	39	4	2	12	0
Serbia	201	45	13	16	49	8	2	11	0
Balkan Barometer 2021
Region	2,6	1200	16	22	28	8	6	20	0
Albania	2,1	200	24	25	15	5	3	29	0
Bosnia and Herzegovina	2,9	200	15	19	29	17	10	11	0
Croatia	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a	n/a
Kosovo*	2,2	200	17	34	29	1	0	20	1
North Macedonia	2,7	200	17	16	28	7	11	22	0
Montenegro	2,8	200	13	11	33	9	7	29	0
Serbia	2,6	200	15	27	34	10	5	11	0

 

C24 How did the Regional Roaming Agreement impact your business operations? It had
Economy	Total		A very positive impact	Some positive impact	No impact at all	DK/refuse
	N	%
Balkan Barometer 2020
Region	1215	100	11	33	52	4
Albania	203	13	9	44	44	2
Bosnia and Herzegovina	206	18	8	25	65	2
Croatia	n/a	n/a	n/a	n/a	n/a	n/a
Kosovo*	200	7	12	34	39	16
North Macedonia	200	11	15	26	49	11
Montenegro	205	5	17	37	40	6
Serbia	201	45	10	34	54	1