| Q8_A4 How satisfied are you with Utility services in your place of living? | ||||||||
| Economy | Total | I'm completely dissatisfied | I'm mostly dissatisfied | Neither satisfied nor dissatisfied | I'm mostly satisfied | I'm completely satisfied | DK/refuse | |
|---|---|---|---|---|---|---|---|---|
| Mean | N | |||||||
| Balkan Barometer 2024 | ||||||||
| Region | 3,2 | 6000 | 7 | 18 | 29 | 38 | 6 | 1 |
| Albania | 3,5 | 1000 | 4 | 12 | 20 | 57 | 8 | 0 |
| Bosnia and Herzegovina |
3,1 | 1000 | 7 | 20 | 30 | 40 | 4 | 0 |
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
| Kosovo* | 3,1 | 1000 | 3 | 21 | 44 | 29 | 2 | 1 |
| North Macedonia | 3,1 | 1000 | 11 | 20 | 27 | 35 | 6 | 1 |
| Montenegro | 3,0 | 1000 | 12 | 19 | 28 | 30 | 7 | 4 |
| Serbia | 3,3 | 1000 | 6 | 16 | 28 | 39 | 11 | 0 |
| Balkan Barometer 2023 | ||||||||
| Region | 3,1 | 6027 | 10 | 20 | 30 | 34 | 6 | 1 |
| Albania | 3,1 | 1010 | 7 | 19 | 33 | 38 | 3 | 0 |
| Bosnia and Herzegovina |
2,9 | 1010 | 18 | 19 | 26 | 33 | 4 | 1 |
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
| Kosovo* | 3,0 | 1005 | 5 | 23 | 43 | 24 | 4 | 1 |
| North Macedonia | 3,0 | 1000 | 13 | 22 | 26 | 30 | 9 | 0 |
| Montenegro | 3,2 | 1000 | 7 | 20 | 27 | 39 | 5 | 1 |
| Serbia | 3,3 | 1002 | 7 | 16 | 23 | 42 | 12 | 0 |
| Balkan Barometer 2022 | ||||||||
| Region | 3,1 | 6029 | 9 | 19 | 28 | 34 | 9 | 1 |
| Albania | 3,2 | 1001 | 4 | 19 | 32 | 41 | 3 | 1 |
| Bosnia and Herzegovina |
3,0 | 1018 | 11 | 20 | 27 | 36 | 5 | 1 |
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
| Kosovo* | 3,2 | 1002 | 11 | 21 | 23 | 28 | 15 | 2 |
| North Macedonia | 3,0 | 1000 | 14 | 18 | 28 | 31 | 9 | 1 |
| Montenegro | 3,1 | 1008 | 9 | 18 | 34 | 28 | 10 | 1 |
| Serbia | 3,3 | 1000 | 7 | 17 | 24 | 41 | 10 | 1 |
| Balkan Barometer 2021 | ||||||||
| Region | 3,1 | 6000 | 9 | 17 | 33 | 32 | 7 | 1 |
| Albania | 3,1 | 1000 | 11 | 19 | 25 | 38 | 6 | 1 |
| Bosnia and Herzegovina |
3,1 | 1000 | 9 | 18 | 35 | 31 | 6 | 2 |
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
| Kosovo* | 2,8 | 1000 | 7 | 16 | 62 | 12 | 2 | 1 |
| North Macedonia | 3,2 | 1000 | 12 | 17 | 23 | 37 | 11 | 1 |
| Montenegro | 2,9 | 1000 | 14 | 20 | 28 | 33 | 4 | 2 |
| Serbia | 3,5 | 1000 | 3 | 12 | 28 | 42 | 13 | 1 |
| Balkan Barometer 2020 | ||||||||
| Region | 3,2 | 6020 | 8 | 17 | 33 | 34 | 7 | 1 |
| Albania | 2,9 | 1001 | 7 | 25 | 35 | 32 | 1 | 0 |
| Bosnia and Herzegovina |
3,2 | 1005 | 10 | 13 | 31 | 35 | 10 | 1 |
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
| Kosovo* | 3,1 | 1001 | 7 | 17 | 38 | 35 | 3 | 1 |
| North Macedonia | 3,1 | 1000 | 10 | 18 | 28 | 36 | 9 | 0 |
| Montenegro | 3,2 | 1012 | 10 | 14 | 33 | 31 | 10 | 1 |
| Serbia | 3,3 | 1001 | 6 | 15 | 31 | 38 | 10 | 0 |
| Balkan Barometer 2019 | ||||||||
| Region | 6120 | 11 | 19 | 27 | 35 | 7 | 2 | |
| Albania | 1035 | 19 | 16 | 24 | 33 | 7 | 1 | |
| Bosnia and Herzegovina |
1003 | 8 | 24 | 29 | 32 | 7 | 1 | |
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | |
| Kosovo* | 1023 | 7 | 17 | 33 | 34 | 5 | 4 | |
| North Macedonia | 1036 | 7 | 16 | 24 | 42 | 9 | 1 | |
| Montenegro | 1000 | 9 | 17 | 29 | 37 | 7 | 2 | |
| Serbia | 1023 | 16 | 23 | 25 | 30 | 6 | 1 | |
| Balkan Barometer 2018 | ||||||||
| Region | 3,1 | 6025 | 10 | 17 | 31 | 34 | 7 | 1 |
| Albania | 2,9 | 1002 | 12 | 26 | 28 | 30 | 4 | 0 |
| Bosnia and Herzegovina |
2,9 | 1003 | 17 | 16 | 28 | 30 | 7 | 0 |
| Croatia | n/a | n/a | n/a | n/a | n/a | n/a | n/a | n/a |
| Kosovo* | 3,2 | 999 | 8 | 19 | 30 | 35 | 8 | 0 |
| North Macedonia | 3,3 | 1000 | 8 | 15 | 26 | 41 | 9 | 1 |
| Montenegro | 2,9 | 1005 | 14 | 16 | 39 | 24 | 4 | 3 |
| Serbia | 3,2 | 1016 | 7 | 14 | 35 | 35 | 8 | 1 |
| Balkan Barometer 2017 | ||||||||
| Region | 3,1 | 7.026 | 11 | 19 | 29 | 32 | 9 | 0 |
| Albania | 2,7 | 1000 | 15 | 28 | 31 | 24 | 2 | 0 |
| Bosnia and Herzegovina |
3,0 | 1002 | 15 | 18 | 29 | 30 | 8 | 1 |
| Croatia | 3,3 | 1005 | 8 | 16 | 25 | 38 | 13 | 0 |
| Kosovo* | 2,9 | 1000 | 7 | 26 | 39 | 27 | 2 | 0 |
| North Macedonia | 3,3 | 1005 | 9 | 16 | 27 | 32 | 15 | 0 |
| Montenegro | 3,0 | 1006 | 14 | 18 | 28 | 33 | 7 | 1 |
| Serbia | 3,1 | 1008 | 9 | 18 | 31 | 33 | 8 | 0 |
| Balkan Barometer 2016 | ||||||||
| Region | 3,0 | 7002 | 12 | 22 | 30 | 28 | 7 | 1 |
| Albania | 2,5 | 815 | 21 | 31 | 29 | 16 | 2 | 0 |
| Bosnia and Herzegovina |
2,9 | 1230 | 18 | 17 | 31 | 24 | 9 | 1 |
| Croatia | 3,3 | 1379 | 8 | 16 | 27 | 39 | 11 | 0 |
| Kosovo* | 2,7 | 454 | 13 | 31 | 34 | 19 | 2 | 1 |
| North Macedonia | 3,1 | 592 | 10 | 18 | 28 | 34 | 9 | 0 |
| Montenegro | 2,9 | 187 | 14 | 18 | 32 | 29 | 6 | 2 |
| Serbia | 3,0 | 2344 | 9 | 24 | 32 | 28 | 7 | 0 |
| Balkan Barometer 2015 | ||||||||
| Region | 2,9 | 7.000 | 13 | 24 | 30 | 28 | 5 | 1 |
| Albania | 2,8 | 815 | 14 | 30 | 27 | 24 | 5 | 0 |
| Bosnia and Herzegovina |
2,9 | 1230 | 18 | 20 | 26 | 26 | 10 | 1 |
| Croatia | 3,2 | 1379 | 8 | 18 | 28 | 40 | 6 | 0 |
| Kosovo* | 3,0 | 454 | 12 | 20 | 28 | 35 | 4 | 1 |
| North Macedonia | 3,1 | 592 | 7 | 19 | 34 | 34 | 6 | 1 |
| Montenegro | 3,0 | 188 | 14 | 20 | 27 | 28 | 8 | 3 |
| Serbia | 2,7 | 2344 | 14 | 28 | 33 | 20 | 3 | 1 |