Q8_A11 How satisfied are you with Public services in general?
Economy I'm completely dissatisfied I'm mostly dissatisfied Neither satisfied nor dissatisfied I'm mostly satisfied I'm completely satisfied DK/refuse
Balkan Barometer 2024
Region 12 25 37 22 2 2
Albania 7 19 34 37 3 0
Bosnia and
Herzegovina		 15 31 36 16 2 1
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 5 21 50 21 1 2
North Macedonia 21 33 31 12 2 1
Montenegro 15 23 33 20 4 6
Serbia 9 24 35 28 3 1
Balkan Barometer 2023
Region 11 22 35 28 3 1
Albania 5 21 37 35 2 0
Bosnia and
Herzegovina		 23 25 29 21 1 1
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 6 21 42 25 5 1
North Macedonia 14 25 34 22 4 1
Montenegro 13 24 36 24 2 1
Serbia 6 17 30 39 7 1
Balkan Barometer 2022
Region 8 21 32 32 6 1
Albania 5 17 33 43 1 0
Bosnia and
Herzegovina		 13 26 32 25 2 1
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 7 17 22 35 17 1
North Macedonia 10 24 34 26 5 1
Montenegro 7 21 41 23 6 2
Serbia 5 18 31 39 7 1
Balkan Barometer 2021
Region 10 20 40 25 4 1
Albania 12 23 29 32 3 1
Bosnia and
Herzegovina		 12 23 40 20 3 2
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 9 20 61 8 2 1
North Macedonia 13 20 32 30 4 2
Montenegro 8 22 43 22 3 2
Serbia 4 13 35 39 8 1
Balkan Barometer 2020
Region 11 22 37 26 4 1
Albania 6 23 38 32 0 0
Bosnia and
Herzegovina		 20 27 33 16 4 1
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 10 18 38 29 3 1
North Macedonia 11 23 37 25 4 1
Montenegro 10 16 37 29 7 1
Serbia 9 23 36 28 3 0
Balkan Barometer 2019
Region 12 21 28 31 5 2
Albania 21 20 23 29 6 1
Bosnia and
Herzegovina		 11 29 31 27 2 0
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 6 18 30 36 6 5
North Macedonia 10 17 28 34 7 3
Montenegro 7 16 30 39 6 1
Serbia 16 29 27 23 3 1
Balkan Barometer 2018
Region 13 22 35 26 4 1
Albania 10 22 32 32 4 1
Bosnia and
Herzegovina		 23 21 31 21 3 0
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 9 15 40 31 5 1
North Macedonia 8 22 35 31 4 1
Montenegro 9 15 42 25 5 3
Serbia 11 23 37 24 4 1
Balkan Barometer 2017
Region 12 22 35 26 4 1
Albania 15 27 33 23 2 1
Bosnia and
Herzegovina		 17 22 32 23 4 0
Croatia 6 19 34 36 6 0
Kosovo* 8 26 41 21 2 2
North Macedonia 9 21 35 28 7 0
Montenegro 10 16 38 30 5 1
Serbia 13 23 36 23 4 1
Balkan Barometer 2016
Region 13 23 36 23 4 1
Albania 19 31 32 15 1 1
Bosnia and
Herzegovina		 20 22 31 19 6 2
Croatia 6 18 37 34 5 0
Kosovo* 12 26 35 20 5 2
North Macedonia 9 21 36 30 3 0
Montenegro 11 15 40 26 6 3
Serbia 14 25 39 20 2 1
Balkan Barometer 2015
Region 15 27 35 20 2 1
Albania 12 27 43 17 2 0
Bosnia and
Herzegovina		 23 23 29 20 4 1
Croatia 8 22 35 31 3 0
Kosovo* 14 22 35 27 2 1
North Macedonia 7 22 44 24 3 1
Montenegro 11 21 35 25 5 3
Serbia 19 35 33 12 1 1