H.6. Have you introduced new or significantly improved products and/or services in the last 3 years?
Economy Yes No DK/refuse
Balkan Barometer 2019
SEE 39 58 3
Albania 45 52 3
Bosnia and
Herzegovina
41 57 2
Croatia n/a n/a n/a
Kosovo* 42 52 6
Republic of North
Macedonia
35 60 4
Montenegro 35 62 3
Serbia 34 65 1
Balkan Barometer 2018
SEE 38 59 3
Albania 27 73 1
Bosnia and
Herzegovina
56 42 2
Croatia n/a n/a n/a
Kosovo* 31 63 6
Republic of North
Macedonia
23 75 3
Montenegro 48 49 3
Serbia 37 59 4
Balkan Barometer 2017
SEE 54 45 1
Albania 48 52 0
Bosnia and
Herzegovina
65 33 2
Croatia 50 50 1
Kosovo* 59 41 1
Republic of North
Macedonia
57 42 0
Montenegro 59 39 1
Serbia 53 45 2
Balkan Barometer 2016
SEE 56 43 1
Albania 59 41 0
Bosnia and
Herzegovina
69 31 0
Croatia 52 48 0
Kosovo* 53 44 3
Republic of North
Macedonia
49 50 1
Montenegro 58 40 2
Serbia 58 41 0

 

H.6.a.1. Who developed these product innovations?
Economy Your enterprise by itself Your enterprise together with other enterprises or organizations Your enterprise by adapting or modifying goods or services originally developed by other enterprises or organisations Other enterprises or organisations
Balkan Barometer 2019
SEE 77 17 14 3
Albania 78 19 7 10
Bosnia and
Herzegovina
70 22 10 2
Croatia n/a n/a n/a n/a
Kosovo* 84 9 15 1
Republic of North
Macedonia
67 27 28 3
Montenegro 76 12 21 2
Serbia 89 15 6 0
Balkan Barometer 2018
SEE 66 18 17 5
Albania 68 25 9 2
Bosnia and
Herzegovina
70 10 18 3
Croatia n/a n/a n/a n/a
Kosovo* 76 19 3 6
Republic of North
Macedonia
61 11 30 11
Montenegro 80 10 9 2
Serbia 61 24 18 7

 

H.6.b.1. Were any of your product innovations (goods or services)...?
Economy New to your market? Your enterprise introduced a new or significantly improved product onto your county's market before your competitors (it may have already been available in other markets) Only new to your enterprise? Your enterprise introduced a new or significantly improved product that was already available from your competitors in your Economy's market DK/refuse
Balkan Barometer 2019
SEE 29 60 10
Albania 50 39 12
Bosnia and
Herzegovina
21 67 12
Croatia n/a n/a n/a
Kosovo* 23 66 10
Republic of North
Macedonia
20 64 16
Montenegro 28 62 10
Serbia 29 69 2
Balkan Barometer 2018
SEE 25 68 8
Albania 42 55 6
Bosnia and
Herzegovina
30 61 10
Croatia n/a n/a n/a
Kosovo* 45 52 10
Republic of North
Macedonia
33 63 7
Montenegro 26 72 5
Serbia 14 79 7

 

H.6.c.1. To the best of your knowledge, were any of your product innovations during the three years...? - A first in your Economy
Economy Yes No DK/refuse
Balkan Barometer 2019
SEE 24 67 9
Albania 39 46 15
Bosnia and
Herzegovina
17 74 9
Croatia n/a n/a n/a
Kosovo* 23 74 2
Republic of North
Macedonia
24 60 16
Montenegro 24 69 7
Serbia 13 82 5
Balkan Barometer 2018
SEE 21 67 11
Albania 34 55 11
Bosnia and
Herzegovina
22 66 12
Croatia n/a n/a n/a
Kosovo* 32 34 34
Republic of North
Macedonia
20 65 15
Montenegro 26 68 6
Serbia 16 76 8

 

H.6.c.2. To the best of your knowledge, were any of your product innovations during the three years...? - A first in Europe
Economy Yes No DK/refuse
Balkan Barometer 2019
SEE 2 89 8
Albania 2 79 19
Bosnia and
Herzegovina
4 88 8
Croatia n/a n/a n/a
Kosovo* 2 90 8
Republic of North
Macedonia
3 89 8
Montenegro 0 99 1
Serbia 5 93 2
Balkan Barometer 2018
SEE 1 86 13
Albania 2 83 15
Bosnia and
Herzegovina
2 83 15
Croatia n/a n/a n/a
Kosovo* 6 66 27
Republic of North
Macedonia
4 83 13
Montenegro 1 91 8
Serbia 0 91 9

 

H.6.c.2. To the best of your knowledge, were any of your product innovations during the three years...? - A world first
Economy Yes No DK/refuse
Balkan Barometer 2019
SEE 1 91 8
Albania 0 81 19
Bosnia and
Herzegovina
1 91 8
Croatia n/a n/a n/a
Kosovo* 0 95 5
Republic of North
Macedonia
1 92 6
Montenegro 0 99 1
Serbia 4 94 3
Balkan Barometer 2018
SEE 1 88 12
Albania 0 85 15
Bosnia and
Herzegovina
0 86 14
Croatia n/a n/a n/a
Kosovo* 3 73 24
Republic of North
Macedonia
4 83 13
Montenegro 1 91 8
Serbia 0 92 8