D.14.2. Could you please tell me how satisfied you are with each of the following in your place of living - Digital services currently provided by the public administration for businesses?
Economy Completely dissatisfied Tend to be dissatisfied Neither satisfied nor dissatisfied Tend to be satisfied Strongly satisfied DK/refuse
Balkan Barometer 2019
SEE 6 12 26 42 12 3
Albania 5 5 15 52 18 5
Bosnia and
Herzegovina
11 19 36 26 5 2
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 2 10 27 47 12 2
Republic of North
Macedonia
10 18 34 28 7 3
Montenegro 4 9 23 49 14 1
Serbia 4 9 19 48 17 3
Balkan Barometer 2018
SEE 4 11 30 42 9 3
Albania 1 8 25 50 13 3
Bosnia and
Herzegovina
8 17 44 25 3 1
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 3 9 42 33 9 5
Republic of North
Macedonia
2 12 28 43 16 1
Montenegro 6 11 28 39 6 11
Serbia 4 9 25 49 10 3
Balkan Barometer 2017
SEE 7 18 32 36 5 2
Albania 4 11 24 52 11 1
Bosnia and
Herzegovina
13 14 34 31 7 2
Croatia 9 25 30 34 2 0
Kosovo* 1 9 50 36 3 3
Republic of North
Macedonia
1 7 34 40 16 1
Montenegro 11 13 31 37 4 4
Serbia 5 19 32 36 5 3