K.1. Have you been in contact with public services in the last year?
Economy Yes No
Balkan Barometer 2018
SEE 60 40
Albania 67 33
Bosnia and
Herzegovina
67 33
Croatia n/a n/a
Kosovo* 60 40
Republic of North
Macedonia
60 40
Montenegro 74 26
Serbia 53 47
Balkan Barometer 2017
SEE 67 33
Albania 66 34
Bosnia and
Herzegovina
72 28
Croatia 75 25
Kosovo* 67 33
Republic of North
Macedonia
64 36
Montenegro 51 49
Serbia 62 38

 

K.2. If yes, whether these were central or local government services?
Economy Yes No
Balkan Barometer 2018
SEE 61 74
Albania 42 87
Bosnia and
Herzegovina
67 72
Croatia n/a n/a
Kosovo* 66 60
Republic of North
Macedonia
71 71
Montenegro 69 59
Serbia 59 76
Balkan Barometer 2017
SEE 61 75
Albania 34 90
Bosnia and
Herzegovina
63 75
Croatia 61 78
Kosovo* 77 26
Republic of North
Macedonia
63 82
Montenegro 56 71
Serbia 66 77