K.3.2. How would you grade - Treatment of citizens in public sector (police, health system, judiciary, township, etc.)?
Economy Very poor Poor Good Very good Excellent DK/refuse
Balkan Barometer 2019
SEE 8 23 50 10 3 6
Albania 10 24 50 8 1 6
Bosnia and
Herzegovina
9 31 48 9 1 2
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 4 15 56 12 6 7
Republic of North
Macedonia
10 28 48 7 2 4
Montenegro 6 21 50 14 4 5
Serbia 9 20 47 12 2 9
Balkan Barometer 2018
SEE 11 25 42 16 4 2
Albania 7 30 45 15 1 2
Bosnia and
Herzegovina
20 25 40 12 3 1
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 8 15 45 23 5 4
Republic of North
Macedonia
5 25 44 19 4 4
Montenegro 6 22 51 14 3 4
Serbia 10 26 41 17 5 2
Balkan Barometer 2017
SEE 11 30 41 13 2 2
Albania 12 33 38 12 1 3
Bosnia and
Herzegovina
15 29 39 11 4 2
Croatia 8 29 46 14 2 1
Kosovo* 6 31 38 20 2 3
Republic of North
Macedonia
6 29 43 15 4 2
Montenegro 6 22 50 13 2 6
Serbia 12 31 39 13 2 2
Balkan Barometer 2016
SEE 12 33 39 11 3 2
Albania 16 41 37 4 0 1
Bosnia and
Herzegovina
15 29 38 11 2 4
Croatia 8 29 43 15 3 1
Kosovo* 8 38 37 12 3 2
Republic of North
Macedonia
8 26 39 20 5 2
Montenegro 10 25 50 8 5 2
Serbia 13 37 37 8 2 3
Balkan Barometer 2015
SEE 16 34 38 9 2 2
Albania 23 31 34 11 1 0
Bosnia and
Herzegovina
18 36 37 7 2 1
Croatia 11 30 46 10 2 2
Kosovo* 11 32 44 10 1 1
Republic of North
Macedonia
5 27 50 14 3 1
Montenegro 8 31 45 10 2 4
Serbia 19 41 30 6 2 2