A.8.4. How satisfied are you with Utility services?
Economy I'm completely dissatisfied I'm mostly unsatisfied Neither satisfied nor dissatisfied I'm mostly satisfied I'm completely satisfied DK/refuse
Balkan Barometer 2019
SEE 11 19 27 35 7 2
Albania 19 16 24 33 7 1
Bosnia and
Herzegovina
8 24 29 32 7 1
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 7 17 33 34 5 4
Republic of North
Macedonia
16 23 25 30 6 1
Montenegro 9 17 29 37 7 2
Serbia 7 16 24 42 9 1
Balkan Barometer 2018
SEE 10 17 31 34 7 1
Albania 12 26 28 30 4 0
Bosnia and
Herzegovina
17 16 28 30 7 0
Croatia n/a n/a n/a n/a n/a n/a
Kosovo* 8 19 30 35 8 0
Republic of North
Macedonia
8 15 26 41 9 1
Montenegro 14 16 39 24 4 3
Serbia 7 14 35 35 8 1
Balkan Barometer 2017
SEE 11 19 29 32 9 0
Albania 15 28 31 24 2 0
Bosnia and
Herzegovina
15 18 29 30 8 1
Croatia 8 16 25 38 13 0
Kosovo* 7 26 39 27 2 0
Republic of North
Macedonia
9 16 27 32 15 0
Montenegro 14 18 28 33 7 1
Serbia 9 18 31 33 8 0
Balkan Barometer 2016
SEE 12 22 30 28 7 1
Albania 21 31 29 16 2 0
Bosnia and
Herzegovina
18 17 31 24 9 1
Croatia 8 16 27 39 11 0
Kosovo* 13 31 34 19 2 1
Republic of North
Macedonia
10 18 28 34 9 0
Montenegro 14 18 32 29 6 2
Serbia 9 24 32 28 7 0
Balkan Barometer 2015
SEE 13 24 30 28 5 1
Albania 14 30 27 24 5 0
Bosnia and
Herzegovina
18 20 26 26 10 1
Croatia 8 18 28 40 6 0
Kosovo* 12 20 28 35 4 1
Republic of North
Macedonia
7 19 34 34 6 1
Montenegro 14 20 27 28 8 3
Serbia 14 28 33 20 3 1