Targets
- Promote the rule of law
- Enable citizen-centric public services
Actions
- Ensuring equal access to justice for all
- Developing adequate policy recommendations that improve access to justice
- Encouraging the use of alternative dispute resolution
- Increasing the use of technology in judiciary
- Enhancing judicial training
- Enhancing the legal capability of individuals
- Strengthening the co-operation among governments and civil society organisations (CSOs)
- Improving access to information about laws, procedures and existing legal aid
- Strengthening access to and quality of legal aid
- Advocating for regional funding for legal aid organisations
- Providing regional training for legal professionals
- Promoting transparency of available funding for legal aid
- Supporting regional activities to increase the awareness and legal capacity of marginalised individuals
- Organising a regional campaign to improve access to justice for disadvantaged groups
- Increasing resources to improve access to justice
- Raising awareness on eliminating obstacles that limit the rights of persons with disabilities
- Strengthening regional partnerships between CSOs and law enforcement
- Implementing a citizen-centric approach in delivering government services
- Establishing regional dialogue on enhancing implementation of integrated public services
- Exchanging best practices and experiences in measuring and managing quality and performance in government services
- Promoting multichannel communication options to citizens